Terms & Conditions
Please read these Terms and Conditions carefully before using our website. By using this site or purchasing any of our products, you agree to accept these Terms and Conditions.
Any new content added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website.
These terms and conditions are accessible for anyone on our website https://vibrandia.com in Spanish and English. In the case of any discrepancy between the two language versions, the English version prevails.
This website is owned by Marta Novo Martínez, registered under NIF 47884421P, from now on "Vibrandia". Throughout the site, the terms “we”, “us” and “our” refer to Vibrandia. All the content on this Site is owned by Vibrandia and/or its content providers. Except as explicitly accepted by Vibrandia, it is not permitted to copy any parts or elements of this Site.
We use this website to sell our products. Information about our products and their specifications can be found on their product pages.
We reserve the right to decide what products are offered and to limit the quantities offered.
Any new products added to our store will also be subject to these Terms and Conditions.
We try to display as accurately as possible the colors and images of the products that appear at the store. However, we cannot guarantee that your mobile device’s or computer monitor's display of colors will be completely accurate.
All our product descriptions are subject to change at any time without notice, at the sole discretion of us.
All prices on this website include taxes.
All our prices are subject to change at any time without notice, at the sole discretion of us.
You will be asked to provide certain information that will be necessary to process the order, such as email, shipping address and payment information.
We reserve the right to refuse any order you place with us. If we cancel an order, we will notify you by contacting the email provided at the time the order was made.
The payment methods Vibrandia offers are credit or debit Card and PayPal.
Shipping cost and estimated times may vary based on your delivery location.
You can check prices and estimated time on our Shipping page.
We aim to deliver the order within the expected terms, but we will not have liability for any delays in the delivery of an order caused by circumstances beyond our reasonable control (wrong address provided by the buyer, natural disasters, strikes…).
The buyer holds the responsibility to provide a correct delivery address. If the order cannot be delivered due to an error in the delivery address made by the buyer, Vibrandia cannot be held responsible for any delay or partial loss and any additional cost will be charged to the customer.
We offer a limited warranty against manufacturing defects. To make a claim please send an email to firstname.lastname@example.org explaining the issue and attach pictures of your bottle and the defect. We will get back to you as soon as possible.
Any possible paint issues or deformations coming from washing your bottle in the dishwasher or putting it in the freezer will not be covered by our warranty, as the user is responsible for carefully using the bottle following the cleaning instructions and other recommendations for its daily use. Check our FAQ page to see more.
Scratches or dents that come from ordinary use of the product or that are caused by the user are not cause for replacement.
RETURNS, WITHDRAWAL AND CANCELLATIONS
You have the right of withdrawal within 14 days after receiving your product. In this case, the shipping fees for both sending and returning the product will be charged to the customer. To return the product and get a refund, the product must be unused and in the original packaging. A refund will be issued when we receive the returned product.
If your product comes with a manufacturing defect, we will replace it free of charge.
If you send us a cancellation request before your order has been processed, we will do our best to cancel it and issue a full refund. If by the time we receive your cancellation request your order has already been shipped, you will be responsible for paying the shipping cost generated.
PERSONAL DATA AND PRIVACY
Vibrandia is committed to protecting the privacy of our customers and our website visitors.
Certain content on our website may include third-party links that may direct you to third-party websites. We do not have control over those sites and we will not have any liability for any third-party materials or websites.
These Terms and Conditions are governed by and construed in accordance with the laws of Spain. Any disputes will be brought to the competent court of Barcelona.